PRIVACY
POLICY
Version 1.0 of April
16, 2024.
Below is the privacy policy (hereinafter referred to as "web privacy policy" or "policy") that governs the Web
Platform https://vidodoguide.com/
(hereinafter, "the Platform"),
under the ownership of Vidodo Guide S.L.
(hereinafter "Vidodo Guide"
or "we"), an entity with
tax identification number CIF B56188493, domiciled at Calle Benahore, 20, 35571
Yaiza, Las Palmas, Spain, and registered in the Lanzarote Commercial Register,
volume 538, page 193, and sheet 13706.
PLEASE
TAKE A FEW MINUTES TO READ OUR PRIVACY POLICY; IT WON'T TAKE LONG. WITH IT, WE
WANT TO EXPLAIN TO YOU IN A SIMPLE, CLEAR, AND TRANSPARENT MANNER HOW WE TREAT
AND PROTECT YOUR PERSONAL INFORMATION AND YOUR RIGHTS. YOUR SECURITY AND THAT
OF YOUR PERSONAL DATA ARE FUNDAMENTAL FOR VIDODO GUIDE, AND WE TAKE THEIR
PROPER PROTECTION VERY SERIOUSLY.
TO
WHOM DOES THIS POLICY APPLY?
This policy applies to all users of the platform, whether or not they are customers of Vidodo Guide (hereinafter,
interchangeably, "the user" or "the users") who are
considered natural persons. And by personal data, we refer to any information
about an identified or identifiable natural person. If you are already a customer of Vidodo Guide, having entered into a contract with us, you should
also refer to the information contained herein about the specific terms of
privacy.
IF
YOU BROWSE OR USE OUR WEB PLATFORM, WHO IS RESPONSIBLE FOR PROCESSING YOUR
PERSONAL DATA?
We are responsible for the processing of
your personal data:
Full
name of the entity: Vidodo Guide S.L.
Registered
office: Calle Benahore, 20, 35571 Yaiza, Las
Palmas, Spain
Tax
ID (CIF): B56188493
Contact
phone number: +34 928 299 630
General
contact email: service@vidodoguide.com
DATA PROCESSING CARRIED OUT THROUGH THE
PLATFORM
Purposes of processing |
Additional information |
Categories of data |
Legal basis |
Retention period |
Browsing the website |
This action grants you access to the information and
contents available on it. We recommend consulting the documents provided by
the Spanish Data Protection Agency (AEPD) concerning recommendations for users
to minimize the privacy risks associated with internet browsing and
information about technological security. Furthermore, when you access our website, we would like
to inform you that we will process your web browsing data for analytical,
advertising, and statistical purposes, but only if you have accepted the
corresponding cookies in accordance with the Cookie Policy established for
this purpose. You can set your preferences regarding the processing of your
personal data for these ends at any time. |
Web Browsing Data (includes data about your web
navigation supported by cookies, websites you visit, connection time, etc.) |
Your consent, particularly when you accept or authorize
the use of cookies that require it, according to our Cookie Policy (pursuant
to Article 6.1 a) of the GDPR). In certain cases, the legitimate interest, whether our
own or that of a third party, associated with the proper technical usability,
management, maintenance, development, and evolution of the website, tools,
network, and associated information systems may also apply (pursuant to
Article 6.1 f) of the GDPR). |
Your data will be retained for the time strictly
necessary to enable proper navigation and use of our website and its
contents. Regarding data associated with your navigation profile
related to analytical cookies you have accepted, you
should refer to the section concerning their duration (see Cookie Policy). |
Addressing Your Requests or Inquiries |
For this purpose, a contact form is available in the
"Contact" section of the
platform. |
●
Identifying
personal data (name and surname). ●
Contact
personal data (email address). ●
Personal
data processed as a result of the inquiry. |
Your consent |
The data will be retained for the time strictly
necessary to resolve or address your requests or inquiries. |
OTHER
DATA PROCESSIG ACTVITIES
Purposes of processing |
Additional information |
Categories of data |
Legal basis |
Retention period |
Allowing and Managing Your Customer Registration. |
We will process your data to enable your registration as
a customer, should you require it. |
•Identifying personal data (name and
surname). • Contact personal data (personal phone
or mobile, email address). |
Contractual Execution |
For the duration necessary to fulfill the execution of
the contract between the parties. |
Comprehensive Management of Online Sales of Products and
Services Offered Through Our Website or App |
We will process your data with the aim of enabling you
to purchase the requested products and services. |
• Identifying personal data (name and
surname). • Contact personal data (personal phone
or mobile, email address). • Financial data. |
Contractual Execution |
We will retain your data for six years, in compliance
with Article 30 of the Commercial Code. |
Sending commercial information. |
We will process your data with the purpose of offering
you, via any means of communication, including email, SMS, MMS, or
equivalent, commercial information about our products and services related to
the products and services you have contracted. |
• Identifying personal data (name and
surname). • Contact personal data (personal phone
or mobile, email address). |
Your consent, unless the exception provided in Article
21.2 of the Law 34/2002, of July 11, on services of the information society
and electronic commerce, applies. |
Your personal data will be processed for this purpose
until you object to such processing and for up to two years after ending your
relationship with Vidodo Guide. |
When the legal basis for the processing of your personal
data is your consent, we remind you that you have the right to revoke it at any
time easily and free of charge by writing to us at contact@vidodoguide.com. Regarding
the retention period, generally, when personal data are no longer necessary for
the processing purposes for which they were collected, they will be blocked,
being available only to the competent authorities for the possible
clarification of legal responsibilities during their processing, always in
accordance with applicable regulations, and cannot be used for purposes other
than these. After the corresponding legal retention periods in case of
blocking, your data will be deleted as provided by the applicable regulations
and may also, if applicable, be securely anonymized by Vidodo Guide (anonymized/non-personal data).
WHAT
ARE THE CONSEQUENCES OF NOT PROVIDING YOUR DATA?
We strive to request or
apply the minimum and essential data for carrying out the personal data
processing activities in full development of our purpose and social objectives,
all in accordance with the principles contained in the applicable regulations.
However, the lack of provision of your personal data could lead
to the impossibility of: 1) navigating our website correctly (disabling
technical cookies); 2) processing your specific request or inquiry (for
example, due to the lack or insufficient completion of the forms enabled on the
platform).
In any case, the
information and personal data that you provide us, depending on each case, must
be sufficient, yet adjusted, limited, and proportionate to the platform's
forms; 2) accurate, up-to-date, and truthful, in order to properly verify your
identity and access the platform's services.
Users will be fully responsible for the data and personal
information they provide to Vidodo Guide
within the framework of the platform and, where applicable, the services they
require or contract.
DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?
Generally, we do not share
your data with third parties, nor do we sell or offer it to them. However,
considering the aforementioned purposes, your personal data may be
communicated, where applicable, to the following recipients:
● Public Administrations in the cases provided by the Law.
●
State
security forces and agencies.
● Courts and Tribunals.
Vidodo
Guide engages various data processors to
handle personal data under its control, granting access to such processors as
trusted providers and only to the extent strictly necessary for the delivery of
the contracted services. These data processors operate under a service contract
in terms that include conditions and guarantees outlined in Article 28 of the
GDPR. Vidodo Guide conducts the
appropriate controls, inspections, and audits in this area to ensure that these
data processors strictly comply with the contracts signed for this purpose and
the applicable regulations.
ARE
THERE ANY INTENRNATIONAL TRANSFERS OF YOUR PERSONAL DATA?
We inform you that, generally,
international transfers of your personal data are not anticipated. Vidodo Guide
adopts the necessary measures and guarantees in this area in accordance with
current personal data protection regulations. However, as specified in our
cookie policy, you may find information about the use of cookies by third
parties that could involve international data transfers. You can consult the
privacy information of third parties serving cookies on this website through
our Cookie Policy.
WHAT
ARE YOUR RIGHTS, WHAT DO THEY ENTAIL, AND HOW CAN YOU EXERCISW THEM?
You can exercise your rights of access,
rectification, erasure, portability, restriction of processing, and objection
by sending a letter to the company's registered office or by emailing service@vidodoguide.com. If necessary to verify your identity, you
should accompany your request with a copy of your national identity document or
equivalent identification document (passport, N.I.E., etc.).
Additionally, we inform
you that if you feel your personal rights have not been duly addressed, you may
file a complaint with the competent control authority, in this case, the
Spanish Data Protection Agency (AEPD). For more information, please visit www.aepd.es.
ARE SECURITY MEASURES APPLIED TO PROTECT YOUR PERSONAL DATA?
Considering the nature,
scope, context, and the indicated purposes of processing, as well as the risks
of varying likelihood and severity for your rights and freedoms, Vidodo Guide
implements (and will implement) appropriate technical and organizational measures
to ensure the proper security and protection of your personal data. This
includes adherence to privacy by design and by default principles and applying
a concurrent risk-focused approach that will be reviewed and updated by Vidodo
Guide when necessary. The use of the Hyper-Text Transfer Protocol Secure
(HTTPS) on our platform is an enhanced guarantee for the security of your
personal data.
VALIDITY AND MODIFICATIONS OF THE PRIVACY POLICY
This policy has been in
effect since November 15, 2023.
Vidodo Guide reserves
the right to modify this policy to adapt it to future legislative, doctrinal,
or case law developments that apply, or due to technical, operational,
commercial, corporate, or business reasons, informing you in advance and
reasonably of the changes when possible. In any case, it is recommended that
each time you access this platform, you should carefully read this policy, as
any modification will be published through it.